Chatly puts live chat, a shared team inbox, tickets and an AI agent that answers from your own knowledge base — all in one widget you drop into any website.
One widget, one inbox, one dashboard — chat, tickets, automation and AI working together.
Realtime chat with typing indicators, presence, attachments and transcripts. Every conversation lands in one inbox your whole team can see.
Point Chatly at your help docs, PDFs, CSVs or website and it answers visitors directly — with citations, and a handoff to a human when it isn't sure.
Turn any chat into a ticket. Priorities, departments, custom fields and response/resolution SLA alerts keep nothing slipping through.
Build step-by-step bot flows that qualify visitors, capture leads and hand off to the right department — no code required.
WhatsApp, Instagram and Messenger land in the same inbox as your website chat, with the same bot, routing and AI.
Response times, CSAT, bot resolution rate and per-agent performance — out of the box, no extra setup.
Install the widget in minutes and see every conversation in one place.
Create your free account