:root{--bg:#f3f4f8;--panel:#fff;--panel2:#f8f9fc;--bd:#e6e8ef;--tx:#0f172a;--mut:#64748b;--pri:#6366f1;--pri2:#8b5cf6;--pri-d:#4f46e5;--pri-soft:#eef2ff;--ok:#16a34a;--warn:#d97706;--bad:#dc2626;--nav:#0f1130;--navtx:#b6bbe6;--shadow:0 1px 2px rgba(15,23,42,.05),0 4px 14px rgba(15,23,42,.05);--r:12px}
:root[data-theme=dark]{--bg:#0b0d14;--panel:#141824;--panel2:#1a1f2e;--bd:#262c3d;--tx:#e6e9f2;--mut:#8b95ab;--pri-soft:#232a52;--nav:#080a1c;--shadow:0 1px 2px rgba(0,0,0,.4),0 4px 14px rgba(0,0,0,.3);color-scheme:dark}
*{box-sizing:border-box}html,body{height:100%;margin:0}
body{font:14px/1.5 "Inter",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;color:var(--tx);background:var(--bg);-webkit-font-smoothing:antialiased}
button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer}a{color:var(--pri)}
svg.i{width:18px;height:18px;stroke:currentColor;fill:none;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round;flex:none}
.btn{background:linear-gradient(135deg,var(--pri),var(--pri2));color:#fff;border:0;border-radius:10px;padding:8px 15px;font-weight:600;display:inline-flex;align-items:center;gap:6px;box-shadow:0 2px 8px rgba(99,102,241,.35);transition:transform .1s,filter .15s}.btn:hover{filter:brightness(1.07)}.btn:active{transform:translateY(1px)}
.btn.sec{background:var(--panel);color:var(--tx);border:1px solid var(--bd);box-shadow:none}.btn.sec:hover{background:var(--panel2);filter:none}
.btn.danger{background:var(--panel);color:var(--bad);border:1px solid rgba(220,38,38,.3);box-shadow:none}.btn.sm{padding:4px 10px;font-size:13px;border-radius:8px}.btn:disabled{opacity:.5;cursor:default}
input,select,textarea{border:1px solid var(--bd);border-radius:10px;padding:9px 12px;background:var(--panel);width:100%;outline:none;transition:border-color .15s,box-shadow .15s}
input:focus,select:focus,textarea:focus{border-color:var(--pri);box-shadow:0 0 0 3px rgba(99,102,241,.18)}input[type=checkbox]{width:16px;height:16px;accent-color:var(--pri)}input[type=color]{padding:2px;height:38px;width:60px}
label{display:block;font-weight:600;font-size:13px;margin:14px 0 5px}label.inline{display:flex;gap:9px;align-items:center;font-weight:500;margin:10px 0}
.hint{color:var(--mut);font-size:12.5px;margin-top:3px}
.login-bg{min-height:100%;display:flex;align-items:center;justify-content:center;background:radial-gradient(1200px 600px at 10% -10%,#6366f144,transparent),radial-gradient(900px 500px at 100% 110%,#8b5cf644,transparent),var(--bg);padding:20px}
.login{width:380px;max-width:100%;background:var(--panel);border:1px solid var(--bd);border-radius:18px;padding:32px;box-shadow:0 20px 60px rgba(15,23,42,.15)}
.login .logo{width:48px;height:48px;border-radius:14px;background:linear-gradient(135deg,var(--pri),var(--pri2));display:flex;align-items:center;justify-content:center;color:#fff;margin-bottom:14px}.login .logo svg{width:26px;height:26px}
.login h1{margin:0 0 4px;font-size:24px}.err{color:var(--bad);font-size:13px;margin-top:8px}
.shell{display:flex;height:100vh}
.nav{width:232px;height:100vh;background:var(--nav);color:var(--navtx);display:flex;flex-direction:column;padding:16px 10px;flex:none;border-right:1px solid rgba(255,255,255,.06);overflow-y:auto;overflow-x:hidden;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.18) transparent}
.nav::-webkit-scrollbar{width:6px}.nav::-webkit-scrollbar-thumb{background:rgba(255,255,255,.18);border-radius:3px}.nav::-webkit-scrollbar-track{background:transparent}
.nav .brand{color:#fff;font-weight:800;font-size:18px;padding:4px 4px 18px;display:flex;align-items:center;gap:10px;letter-spacing:-.3px}
.nav .brand .lg{width:30px;height:30px;border-radius:9px;background:linear-gradient(135deg,var(--pri),var(--pri2));display:flex;align-items:center;justify-content:center;box-shadow:0 4px 12px -2px rgba(99,102,241,.6);flex:none}.nav .brand svg{width:16px;height:16px;stroke:#fff}
.nav .sec{font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.09em;padding:14px 4px 7px;margin-top:6px;color:#5a6099;border-top:1px solid rgba(255,255,255,.07)}
.nav .sec:first-of-type{padding-top:0;margin-top:0;border-top:none}
.nav a{position:relative;display:flex;align-items:center;gap:11px;padding:8px 11px;margin-bottom:2px;border-radius:9px;color:var(--navtx);text-decoration:none;cursor:pointer;font-weight:500;font-size:13.5px;line-height:1.3;transition:background .12s,color .12s}
.nav a svg{opacity:.85;transition:opacity .12s;flex:none}
.nav a:hover{background:rgba(255,255,255,.06);color:#fff}.nav a:hover svg{opacity:1}
.nav a.on{background:linear-gradient(135deg,var(--pri),var(--pri2));color:#fff;font-weight:700;box-shadow:0 4px 14px rgba(99,102,241,.45)}.nav a.on svg{opacity:1}
.nav a.on::before{content:'';position:absolute;left:-10px;top:50%;transform:translateY(-50%);width:4px;height:20px;border-radius:0 3px 3px 0;background:#fff}
.nav .cnt{margin-left:auto;background:#ef4444;color:#fff;border-radius:10px;font-size:11px;padding:1px 7px;font-weight:700}
.nav .me{margin-top:auto;padding:13px 4px 2px;font-size:13px;border-top:1px solid rgba(255,255,255,.08);display:flex;align-items:center;gap:10px;position:sticky;bottom:0;background:var(--nav)}
.nav .me .av{width:33px;height:33px;font-size:13px;box-shadow:0 0 0 2px rgba(255,255,255,.08);flex:none}.nav .me b{color:#fff;display:block;line-height:1.25;font-size:13px}.nav .me small{color:var(--navtx);opacity:.75}
.nav .me button{background:none;border:0;color:#a5b4fc;padding:5px;margin-left:auto;border-radius:7px;display:flex;flex:none;transition:background .12s}.nav .me button:hover{background:rgba(255,255,255,.1);color:#fff}
.main{flex:1;min-width:0;display:flex}
.page{padding:28px 32px;overflow:auto;flex:1}.page>h2,.page-h{margin:0 0 18px;font-size:24px;letter-spacing:-.4px}
.card{background:var(--panel);border:1px solid var(--bd);border-radius:var(--r);padding:20px;margin-bottom:18px;box-shadow:var(--shadow);transition:box-shadow .15s,transform .15s}.card h3{margin:0 0 4px;font-size:16px}
.grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:14px;margin-bottom:18px}
.stat{background:var(--panel);border:1px solid var(--bd);border-radius:var(--r);padding:16px;box-shadow:var(--shadow);display:flex;gap:12px;align-items:center;transition:box-shadow .15s,transform .15s}
.stat:hover{transform:translateY(-2px);box-shadow:0 10px 24px -8px rgba(15,23,42,.18)}
.stat b{background:linear-gradient(135deg,var(--pri),var(--pri2));-webkit-background-clip:text;background-clip:text;color:transparent}
.stat.warn b{background:linear-gradient(135deg,#f59e0b,#d97706);-webkit-background-clip:text;background-clip:text}
.stat.ok b{background:linear-gradient(135deg,#22c55e,#16a34a);-webkit-background-clip:text;background-clip:text}
.stat .ico{width:40px;height:40px;border-radius:11px;background:var(--pri-soft);color:var(--pri);display:flex;align-items:center;justify-content:center;flex:none}.stat.warn .ico{background:#fef3c7;color:#b45309}.stat.ok .ico{background:#dcfce7;color:#15803d}
.stat b{font-size:24px;display:block;line-height:1.1;letter-spacing:-.5px}.stat span{color:var(--mut);font-size:12.5px}
.tabs{display:flex;gap:2px;margin-bottom:20px;border-bottom:1px solid var(--bd);overflow-x:auto}
.tabs button{background:none;border:0;padding:10px 16px;border-bottom:2px solid transparent;color:var(--mut);font-weight:600;white-space:nowrap}.tabs button.on{color:var(--pri);border-color:var(--pri)}
table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:11px 10px;border-bottom:1px solid var(--bd);vertical-align:middle}th{color:var(--mut);font-size:11.5px;text-transform:uppercase;letter-spacing:.05em}tbody tr:hover{background:var(--panel2)}
.row{display:flex;gap:10px;align-items:center}.row>*{flex:none}.row>.grow{flex:1;min-width:0}
.pill{display:inline-block;border-radius:20px;padding:1px 9px;font-size:11.5px;font-weight:600;background:var(--bd);color:var(--mut)}.pill.ok{background:#dcfce7;color:#166534}.pill.warn{background:#fef3c7;color:#92400e}.pill.bad{background:#fee2e2;color:#991b1b}
.tag{display:inline-flex;align-items:center;gap:4px;border-radius:6px;padding:1px 8px;font-size:11.5px;font-weight:600;background:var(--pri-soft);color:var(--pri-d)}.tag button{background:none;border:0;color:inherit;padding:0;opacity:.6;font-size:13px;line-height:1}.tag button:hover{opacity:1}
.av{width:38px;height:38px;border-radius:50%;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:13px;flex:none;position:relative}
.av .on-dot{position:absolute;right:-1px;bottom:-1px;width:11px;height:11px;background:var(--ok);border:2px solid var(--panel);border-radius:50%}
/* inbox */
.inbox{display:flex;flex:1;min-width:0}
.list{width:340px;background:var(--panel);border-right:1px solid var(--bd);display:flex;flex-direction:column;flex:none}
.list .top{padding:14px;border-bottom:1px solid var(--bd)}
.filters{display:flex;flex-wrap:wrap;gap:5px;margin-top:10px}.filters button{border:1px solid var(--bd);background:var(--panel);border-radius:16px;padding:3px 11px;font-size:12.5px;font-weight:500}.filters button.on{background:var(--pri);color:#fff;border-color:var(--pri)}
.items{overflow:auto;flex:1}
.item{padding:13px 14px;border-bottom:1px solid var(--bd);cursor:pointer;display:flex;gap:11px;border-left:3px solid transparent}.item:hover{background:var(--panel2)}.item.on{background:var(--pri-soft);border-left-color:var(--pri)}
.item .nm{font-weight:600;display:flex;gap:6px;align-items:center}.item .nm .t{margin-left:auto;font-weight:400;color:var(--mut);font-size:12px}
.item.unr .nm{font-weight:800}.item .lb{color:var(--mut);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:230px}
.unread{background:var(--pri);color:#fff;border-radius:10px;font-size:11px;padding:0 7px;font-weight:700}
.chat{flex:1;display:flex;flex-direction:column;min-width:0;background:var(--bg)}
.chat .hd{background:var(--panel);border-bottom:1px solid var(--bd);padding:12px 18px;display:flex;gap:12px;align-items:center}.chat .hd select{width:auto}
.tagbar{background:var(--panel);border-bottom:1px solid var(--bd);padding:7px 18px;display:flex;gap:6px;align-items:center;flex-wrap:wrap;min-height:38px}
.tagbar input{width:120px;padding:3px 9px;font-size:12.5px;border-radius:14px}
.msgs{flex:1;overflow:auto;padding:18px;display:flex;flex-direction:column;gap:5px}
.msg{max-width:68%;padding:9px 14px;border-radius:16px;white-space:pre-wrap;overflow-wrap:anywhere}
.msg.visitor{align-self:flex-start;background:var(--panel);border:1px solid var(--bd);border-bottom-left-radius:4px}
.msg.agent{align-self:flex-end;background:linear-gradient(135deg,var(--pri),var(--pri2));color:#fff;border-bottom-right-radius:4px}
.msg.bot{align-self:flex-end;background:var(--pri-soft);color:var(--pri-d);border-bottom-right-radius:4px}
.msg.note{align-self:flex-end;background:#fef3c7;color:#78350f;border:1px dashed #f59e0b}
.meta{font-size:11px;color:var(--mut);margin:8px 4px 0}.meta.r{align-self:flex-end}
.sysmsg{align-self:center;font-size:12px;color:var(--mut);background:var(--bd);padding:2px 12px;border-radius:12px;margin:4px 0}
.daysep{align-self:center;font-size:11.5px;color:var(--mut);margin:10px 0 4px;font-weight:600}
.typing{font-size:12px;color:var(--mut);padding:0 18px 6px;height:20px}
.composer{background:var(--panel);border-top:1px solid var(--bd);padding:12px 16px;position:relative}
.composer .modes{display:flex;gap:6px;margin-bottom:8px}.composer .modes button{border:0;background:none;font-weight:600;color:var(--mut);padding:3px 10px;border-radius:8px}.composer .modes button.on{background:var(--pri-soft);color:var(--pri)}.composer .modes button.on.note{background:#fef3c7;color:#92400e}
.composer textarea{resize:none;height:70px}
.canned{position:absolute;bottom:100%;left:16px;right:16px;background:var(--panel);border:1px solid var(--bd);border-radius:12px;box-shadow:0 -8px 24px rgba(0,0,0,.12);max-height:220px;overflow:auto}
.canned div{padding:9px 14px;cursor:pointer}.canned div.on,.canned div:hover{background:var(--pri-soft)}.canned b{color:var(--pri)}
.emo{position:absolute;bottom:100%;left:16px;background:var(--panel);border:1px solid var(--bd);border-radius:12px;box-shadow:0 -8px 24px rgba(0,0,0,.12);padding:8px;display:grid;grid-template-columns:repeat(8,1fr);gap:2px;z-index:3}
.emo button{background:none;border:0;font-size:20px;border-radius:8px;padding:3px 5px}.emo button:hover{background:var(--pri-soft)}
.side{width:300px;background:var(--panel);border-left:1px solid var(--bd);padding:18px;overflow:auto;flex:none}
.side h4{margin:0 0 10px;font-size:11.5px;text-transform:uppercase;letter-spacing:.06em;color:var(--mut)}.side dl{margin:0 0 18px}.side dt{font-size:12px;color:var(--mut)}.side dd{margin:0 0 9px;word-break:break-all}
.empty{margin:auto;color:var(--mut);text-align:center;padding:30px}.empty .big{font-size:42px;margin-bottom:6px}
.toast{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);background:#0f172a;color:#fff;padding:11px 18px;border-radius:12px;z-index:30;box-shadow:0 8px 30px rgba(0,0,0,.3);animation:up .2s}@keyframes up{from{opacity:0;transform:translate(-50%,10px)}}
pre.code{background:#0b1020;color:#e2e8f0;padding:16px;border-radius:12px;overflow:auto;font-size:13px;white-space:pre-wrap;word-break:break-all}
.modal{position:fixed;inset:0;background:rgba(10,12,30,.55);backdrop-filter:blur(3px);display:flex;align-items:flex-start;justify-content:center;z-index:20;overflow:auto;padding:40px 12px}.modal .card{margin:0}
.drawer{position:fixed;top:0;right:0;bottom:0;width:480px;max-width:100%;background:var(--panel);border-left:1px solid var(--bd);box-shadow:-10px 0 40px rgba(0,0,0,.2);z-index:15;padding:24px;overflow:auto;animation:slide .2s}@keyframes slide{from{transform:translateX(40px);opacity:0}}
.check{display:flex;gap:12px;align-items:center;padding:11px 0;border-bottom:1px solid var(--bd)}.check:last-child{border:0}
.check .c{width:24px;height:24px;border-radius:50%;border:2px solid var(--bd);display:flex;align-items:center;justify-content:center;flex:none;color:#fff}.check.done .c{background:var(--ok);border-color:var(--ok)}.check.done b{text-decoration:line-through;color:var(--mut)}
.progress{height:8px;background:var(--bd);border-radius:6px;overflow:hidden;margin:10px 0 6px}.progress div{height:100%;background:linear-gradient(90deg,var(--pri),var(--pri2));border-radius:6px}
.split{display:grid;grid-template-columns:minmax(0,1fr) 400px;gap:24px;align-items:start}
.preview{position:sticky;top:0;background:repeating-linear-gradient(45deg,var(--panel2),var(--panel2) 12px,var(--bg) 12px,var(--bg) 24px);border:1px solid var(--bd);border-radius:var(--r);padding:20px;min-height:640px;display:flex;flex-direction:column;justify-content:flex-end;gap:14px}
.pv-panel{background:#fff;color:#111827;border-radius:18px;box-shadow:0 12px 40px rgba(0,0,0,.25);overflow:hidden;display:flex;flex-direction:column;height:430px}.pv-panel.dark{background:#1b1f2a;color:#e8eaf0}
.pv-head{color:#fff;padding:16px;display:flex;gap:10px;align-items:center}.pv-head .a{width:38px;height:38px;border-radius:50%;background:rgba(255,255,255,.22);display:flex;align-items:center;justify-content:center;overflow:hidden}.pv-head .a img{width:100%;height:100%;object-fit:cover}
.pv-body{flex:1;background:#f7f8fa;padding:14px;display:flex;flex-direction:column;gap:6px;border-radius:14px 14px 0 0;margin-top:-10px}.pv-panel.dark .pv-body{background:#12151d}
.pv-b{background:#fff;border:1px solid #e5e7eb;padding:8px 12px;border-radius:14px;max-width:80%;font-size:13px}.pv-panel.dark .pv-b{background:#262c3d;border-color:#2b3140}.pv-v{align-self:flex-end;color:#fff;padding:8px 12px;border-radius:14px;font-size:13px}
.pv-launch{height:54px;min-width:54px;border-radius:27px;color:#fff;display:flex;align-items:center;justify-content:center;gap:8px;padding:0 16px;font-weight:600;box-shadow:0 6px 20px rgba(0,0,0,.3)}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
@media(max-width:1100px){.split{grid-template-columns:1fr}.preview{position:static;min-height:0}}
@media(max-width:900px){.side{display:none}.list{width:280px}.nav{width:68px}.nav .lbl,.nav .sec,.nav .brand span,.nav .me div{display:none}.nav a{justify-content:center}.page{padding:18px}}
@media(max-width:640px){.shell{flex-direction:column}.nav{width:100%;height:auto;flex-direction:row;padding:6px;overflow-x:auto;overflow-y:hidden}.nav .brand,.nav .me{display:none}.nav a{margin:0}.list{width:100%;max-height:40vh}.inbox{flex-direction:column}.grid2{grid-template-columns:1fr}}
:root[data-theme=dark] .msg.bot{color:#c7d2fe}:root[data-theme=dark] .msg.note{background:#3b2f10;color:#fde68a}:root[data-theme=dark] .tag{color:#c7d2fe}:root[data-theme=dark] .stat.warn .ico{background:#3b2f10}:root[data-theme=dark] .stat.ok .ico{background:#0f2e1c}
.chat .hd b{white-space:nowrap}
.nav .switch{display:flex;flex-direction:column;gap:6px;padding:0 4px 10px}.nav .switch select{background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.12);color:#e6e8ff;font-size:13px;padding:7px 10px;border-radius:9px}.nav .switch select option{color:#111}
.permgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:4px 20px;max-height:52vh;overflow:auto;padding:4px}
.permgroup{padding:6px 0}.permgroup b{display:block;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--mut);margin-bottom:2px}.permgroup label.inline{margin:5px 0;font-size:13px;align-items:flex-start}.permgroup input{margin-top:2px}
.sitepick label.inline{margin:6px 0}
@media(max-width:900px){.nav .switch{display:none}}
.note{padding:10px 14px;border-radius:10px;margin:10px 0;font-size:13.5px}.note.ok{background:#ecfdf5;border:1px solid #a7f3d0;color:#065f46}.note.bad{background:#fef2f2;border:1px solid #fecaca;color:#991b1b}.note.warn{background:#fffbeb;border:1px solid #fde68a;color:#92400e}
:root[data-theme=dark] .note.ok{background:#052e1f;color:#6ee7b7;border-color:#065f46}:root[data-theme=dark] .note.bad{background:#2d0a0a;color:#fca5a5;border-color:#7f1d1d}:root[data-theme=dark] .note.warn{background:#2a1f05;color:#fcd34d;border-color:#78350f}
.mainwrap{flex:1;min-width:0;display:flex;flex-direction:column}.mainwrap>.main{flex:1;min-height:0}
.announce{background:linear-gradient(90deg,var(--pri),var(--pri2));color:#fff;padding:8px 18px;font-weight:600;font-size:13.5px}
.dh{margin:22px 0 6px;font-size:12px;text-transform:uppercase;color:var(--mut);letter-spacing:.05em}
.card.fraud{border-left:4px solid #f59e0b}.card.fraud.high{border-left-color:var(--bad)}
.card.fraud .score{width:46px;height:46px;border-radius:12px;background:#fef3c7;color:#92400e;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:17px;flex:none}.card.fraud.high .score{background:#fee2e2;color:#991b1b}
.quote{background:var(--panel2);border:1px solid var(--bd);border-radius:10px;padding:8px 12px;margin:10px 0;font-size:13.5px;white-space:pre-wrap;overflow-wrap:anywhere;max-height:90px;overflow:auto}
ul.signals{margin:8px 0 0;padding-left:18px;font-size:13.5px}ul.signals li{margin:3px 0}ul.signals b{color:var(--bad)}
.riskbar{display:inline-block;width:90px;height:7px;background:var(--bd);border-radius:5px;overflow:hidden;vertical-align:middle}.riskbar div{height:100%;background:linear-gradient(90deg,#f59e0b,#dc2626)}
/* notifications */
.nav .bell{position:relative}.nav .bell .cnt{margin-left:auto}
.npanel{position:fixed;left:240px;top:14px;width:400px;max-width:calc(100vw - 20px);max-height:min(620px,calc(100vh - 28px));background:var(--panel);border:1px solid var(--bd);border-radius:14px;box-shadow:0 20px 60px rgba(15,23,42,.28);z-index:40;display:flex;flex-direction:column;overflow:hidden;animation:up .15s}
.nlist{overflow:auto;flex:1}
.nitem{display:flex;gap:11px;padding:12px 14px;border-bottom:1px solid var(--bd);cursor:pointer}.nitem:hover{background:var(--panel2)}
.nitem.is-unread{background:var(--pri-soft)}.nitem.is-unread b::before{content:'';display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--pri);margin-right:6px;vertical-align:middle}
.nico{width:32px;height:32px;border-radius:50%;background:var(--panel2);display:flex;align-items:center;justify-content:center;flex:none;font-size:15px;font-weight:700;color:var(--pri)}
.nbody{min-width:0}.nbody b{font-size:13.5px;display:block;overflow-wrap:anywhere}.ntext{font-size:13px;color:var(--mut);overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}
table.prefs td,table.prefs th{text-align:center}table.prefs td:first-child,table.prefs th:first-child{text-align:left}table.prefs td.pgroup{text-align:left;font-size:11.5px;text-transform:uppercase;letter-spacing:.06em;color:var(--mut);background:var(--panel2);font-weight:700}
/* modules */
.modgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:14px}.modcard{margin:0}.modcard.on{border-color:var(--pri)}
.switch-t{position:relative;display:inline-block;width:42px;height:24px;margin:0}.switch-t input{opacity:0;width:0;height:0}
.switch-t span{position:absolute;inset:0;background:var(--bd);border-radius:24px;cursor:pointer;transition:.15s}.switch-t span::before{content:'';position:absolute;width:18px;height:18px;left:3px;top:3px;background:#fff;border-radius:50%;transition:.15s;box-shadow:0 1px 3px rgba(0,0,0,.2)}
.switch-t input:checked+span{background:var(--pri)}.switch-t input:checked+span::before{transform:translateX(18px)}.switch-t input:focus-visible+span{outline:2px solid var(--pri);outline-offset:2px}
@media(max-width:900px){.npanel{left:76px}}
@media(max-width:640px){.npanel{left:10px;top:60px}}
.announce.warnbar{background:#f59e0b;color:#1f1300}.announce.warnbar a{color:#1f1300;font-weight:700}
ol.steps{padding-left:20px;line-height:1.8}code.secret{background:var(--panel2);border:1px solid var(--bd);padding:2px 8px;border-radius:6px;font-size:14px;letter-spacing:1px;user-select:all}
/* inbox: filters, saved views, bulk actions, priority/department */
.fbar{align-items:center}.fbar select,select.sm{width:auto;padding:3px 8px;font-size:12.5px;border-radius:8px;max-width:150px}
.chat .hd{flex-wrap:wrap;row-gap:8px}.chat .hd select{max-width:150px;padding:6px 8px;font-size:13px}
.item .tick{width:15px;height:15px;margin:11px 0 0;flex:none;opacity:.25;cursor:pointer}.item:hover .tick,.item .tick:checked,.item.picked .tick{opacity:1}.item.picked{background:var(--pri-soft)}
.bulk{display:flex;flex-wrap:wrap;gap:6px;align-items:center;padding:9px 14px;background:var(--pri-soft);border-bottom:1px solid var(--bd);font-size:13px}.bulk b{margin-right:4px}
.tag.dept{background:transparent;border:1px solid}
.status-dot{display:inline-block;width:9px;height:9px;border-radius:50%;background:#22c55e;margin-right:5px;flex:none}.status-dot.away{background:#f59e0b}
.me .stat{background:none;border:0;color:inherit;opacity:.8;font-size:11.5px;padding:0;display:flex;align-items:center;cursor:pointer}.me .stat:hover{opacity:1;text-decoration:underline}
.dept-row{display:flex;gap:12px;align-items:flex-start;padding:12px 0;border-bottom:1px solid var(--bd)}.dept-row:last-child{border-bottom:0}.dept-sw{width:12px;height:12px;border-radius:4px;margin-top:5px;flex:none}
label.opt{display:flex;gap:10px;align-items:flex-start;font-weight:400;padding:10px 0;border-bottom:1px solid var(--bd);margin:0;cursor:pointer}label.opt input{width:auto;margin:4px 0 0;flex:none}label.opt b{font-weight:600}
.me .stat{white-space:nowrap}
/* tickets */
.tickets .list .top .row input{flex:1}.filters button .n{margin-left:5px;opacity:.7;font-size:11.5px}
.tnum{font-family:ui-monospace,monospace;font-size:12px;color:var(--mut);flex:none}.item .subj{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0;flex:1}
#tmsgs{display:flex;flex-direction:column;gap:12px}
.tmsg{background:var(--panel);border:1px solid var(--bd);border-radius:12px;padding:12px 14px;max-width:760px;width:100%}.tmsg.agent{align-self:flex-end;background:var(--pri-soft)}.tmsg.note{background:#fff8e6;border-color:#f5d48b;align-self:flex-end}
[data-theme=dark] .tmsg.note{background:#3a2f12;border-color:#6b5520}
.tmeta{display:flex;gap:6px;align-items:center;font-size:13px;margin-bottom:6px}.tbody{white-space:pre-wrap;word-break:break-word;font-size:14px;line-height:1.5}
dl.props dd select,dl.props dd input{width:100%;max-width:none}
.tevents{font-size:12.5px;display:flex;flex-direction:column;gap:8px}
.note.ok{background:#ecfdf5;border-color:#a7f3d0;color:#065f46}[data-theme=dark] .note.ok{background:#0d2a20;border-color:#14532d;color:#86efac}
dl.setup{margin:8px 0 0;font-size:13px}dl.setup dt{font-weight:600;margin-top:8px}dl.setup dd{margin:2px 0 0;color:var(--mut)}
/* AI knowledge */
.kchunk{border:1px solid var(--bd);border-radius:10px;padding:10px 12px;margin-top:8px;font-size:13.5px;white-space:pre-wrap;word-break:break-word}
.missed{padding:12px 0;border-bottom:1px solid var(--bd)}.missed:last-child{border-bottom:0}.missed textarea{margin-top:6px}
/* billing */
.plans{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:14px;margin-bottom:18px}
.card.plan{display:flex;flex-direction:column;margin:0}.card.plan.current{border-color:var(--pri);box-shadow:0 0 0 2px var(--pri-soft)}
.plan .price{font-size:26px;font-weight:800;margin:8px 0 2px}.plan .price small{font-size:13px;font-weight:500;color:var(--mut)}
ul.feat{margin:4px 0 14px;padding-left:18px;font-size:13px;color:var(--mut)}ul.feat li{margin:2px 0}
.msg .dlv{float:right;margin:2px 0 0 8px;font-size:11px;opacity:.75}.msg .dlv.read{color:#38bdf8;opacity:1}.msg .dlv.failed{color:#ef4444;opacity:1}
.modal ol.steps{padding-left:20px;font-size:13px;color:var(--mut);line-height:1.5}.modal ol.steps li{margin:4px 0}